PRIVACY POLICY

AIX Wealth Limited and its affiliates and subsidiaries (collectively “AIX”, “us”, “we”, or “our”) owns and operates https://www.aixwealth.com/ and its related sub-domains, sites, online applications, services and tools (“Platform”). The Platform and the member services (“Services”) are provided as a service to users (“you” or “your”).

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of your personal data when you use our Services.

By using our Services, you agree to the collection and use of your personal data in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

We may change this Privacy Policy from time to time. Please check this page.

Where there are substantial changes to our Privacy Policy and our processing of your personal data, we will email you and may require your consent.

CONSENT

By using our Services, you agree and provide consent to us processing your personal data in accordance with this Privacy Policy.

TYPES OF DATA COLLECTED

We collect several different types of information for various purposes to provide and improve our Services to you.

Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“personal data”). The personal data we collect may include, but is not limited to:

  • Your name
  • Email address
  • Phone number; and
  • Location

Our Platform has links to other websites worldwide. The privacy policies of these websites are not under our control. Once you leave our servers, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. It is advisable to read their privacy policies for further information.

Usage Data

We may also collect information how the service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Cookies & Tracking Data

We use cookies and similar tracking technologies to enhance your experience when providing our Services to you.

Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

The types of cookies we use are:

  • Necessary cookies – Cookies required to provide, operate and access our Services.
  • Functional and Analytical cookies – We use these cookies to remember your preferences and various settings, provide customized content and recommendations, and for analytical purposes.
  • Advertising cookies – We or third-party providers use these cookies to create a profile of your interests and display relevant ads on our Platform.

USE OF DATA

Under the relevant data protection legislation, we can only use your personal data if we have a proper reason, as follows:

  • where you have given your consent;
  • to comply with our legal and regulatory obligations; or
  • for the performance of a contract with you or to take steps at your request before entering into a contract.

We use your personal data for the following purposes:

  • To provide and maintain our Services.
  • To notify you about changes to our Services.
  • To allow you to participate in interactive features of our Services when you choose to do so.
  • To provide customer care and support.
  • To provide analysis or valuable information so that we can improve our Services.
  • To monitor the usage of the Services.
  • To detect, prevent and address technical issues.

SECURITY OF DATA

We have implemented comprehensive organizational and technical safeguards to safeguard your personal data within our organization against loss, misuse, or unauthorized access, disclosure, alteration, or destruction. These measures include thorough internal evaluations of our data collection, storage, processing practices, and security protocols, incorporating suitable encryption methods and physical protections to deter unauthorized access to systems containing personal data.

All data collected through AIX’s Platform is securely stored in an encrypted database, which is hosted on firewalled servers and accessible only through password-protected and tightly controlled channels.

While we maintain robust security measures, it is essential to recognize that no security system is entirely impervious. We cannot guarantee absolute database security, nor can we assure that information transmitted to us over the internet will remain inaccessible to interception. Moreover, any information shared in interactive areas may be accessed by individuals with internet connectivity.

TRANSFER AND SHARING OF DATA

Transfer

It is sometimes necessary for us to transfer your personal data to countries outside United Arab Emirates. In those cases we will comply with applicable data protection laws designed to ensure the privacy of your personal data.

Under the relevant data protection laws, we can only transfer your personal data to a country outside the United Arab Emirates where:

  • the particular country ensures an adequate level of protection of personal data;
  • there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for you; or
  • a specific exception applies under the relevant data protection law.

Any changes to the destinations to which we send personal data or in the transfer mechanisms we rely on to transfer personal data internationally will be notified to you.

Share

We routinely share your personal data with:

  • our affiliates, subsidiaries and third-party providers to help deliver our Services to you; and
  • other third parties we use to help us run our business, e.g. marketing agencies or website hosts.

We only allow these organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on them to ensure they can only use your personal data to provide Services to us and to you.

We may from time to time need to disclose certain information, which may include your personal data, to our legal and professional advisers, to comply with a legal requirement, or in response to a law enforcement agency request.

If there is a change of control in our business (whether by merger, sale, transfer of assets or otherwise), customer information which may include your personal data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your personal data in good faith and where required in the above circumstances.

STORING DATA

Your personal data is stored and protected in secure systems provided by our trusted third-party providers. This measure is implemented to prevent any unauthorized use or access, guaranteeing the confidentiality and integrity of your personal data.

We retain your personal data for the duration necessary to deliver our Services to you and to comply with legal obligations, address disputes, and enforce our agreements effectively.

In the event of a security breach that compromises your personal data, we are committed to promptly notifying you in accordance with the relevant data protection laws.

As part of our ongoing commitment to privacy, we follow responsible data management practices. Any personal data that is no longer needed is either destroyed or de-identified, wherever practicable, to ensure the continued protection of your privacy.

YOUR RIGHTS

We acknowledge and uphold the rights granted to individuals under the applicable data protection legislation. If applicable, you can exercise these rights regarding your personal data by contacting us at the provided address. These rights include:

  • The right to withdraw your consent for marketing purposes. If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time. Withdrawing consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn.
  • The right to access the personal data we collect from you.
  • The right to rectify or delete your inaccurate or incomplete personal data.
  • The right to limit the use of your personal data.
  • The right to exercise data portability rights.
  • The right to object to us processing your personal data in certain situations.
  • The right to object to or request human intervention in automated decisions.
  • The right to lodge a complaint with the local Data Protection Regulatory body.

If you would like to exercise any of these rights, please email or call us.

LINKS TO OTHER SITES

Our Services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

CONTACT US

If you have any questions about this Privacy Policy, please contact us by email: info@aixwealth.com